In kind regards,
Michelle Meminger
There is a terrible employee there named Samantha. Shehas been constantly harassing me over the littlest things that no other staff member at this location has bother me with for the past 2 years. I repeat 2 years of coming to this gym minding my own business and this new hire Samantha, has been the only one to irk me on more than one occasion. Cancelling my membership!
Do yourself a favor and go to YMCA. The Y has better equipment, nicer crowd, better front desk, better management, kid friendly, elderly friend, has a pool, and did I mention the employees on the floor actually know how to use the equipment? Thats right! Gym Employees who actually work out and have experience using the equipment they are suppose to manage. Me and several others who are currently at the Y used to attend this planet fitness location regularly. The staff has changed and it is not in a good way.
I love the positive atmosphere of the staff at Planet Fitness. I was helped by a wonderful, polite and professional staff member named Mariah. Mariah was exceptionally cordial and provided me with 100% client customer service.
It's changed a bit. Some things are nicer others... Not so much. Still an okay gym.
Be very careful before signing up with this company. They are devious . I have made it clear from the begining auto renewal of this account was not authorized . I have checked it on 3 occasions each time having to have them remove the auto renewal option from my account. My membership is over this month. But the claim I authorized the auto renewal and now want to change me another months membership and a $50.00 cancelation fee. Llars ,cheaters and theives oh my.
Planet Fitness is a US Gym based in Hampton, Virginia. Planet Fitness is located at 1060 W Mercury Blvd, Hampton, VA 23666, USA.
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