Proactive and professional group. State farm has always provided a good experience for me. Mr. Lucas and his staff go the extra mile.
Worse Customer service ever
This office over charged me my monthly premium because they kept saying my wife has 5 speeding tickets.. my wife called DMV and her records are completely clean. This agent ran her Driver licence again and they told me ain't speeding tickets.. not refund for me.. this is ridiculous
Worse agent ever
The are the absolute worse and they are so rude aNd never answer calls also never return calls .. Then when something happens they to yout vehicle they are so quick to say " Well you were not covered" but you've been calling for days leaving messages and no one calls you back etc but you called them several times no answers they need a new crew period
Shelton Lucas State Farm Insurance Agent is a US Insurance Agency based in Hampton, Virginia. Shelton Lucas State Farm Insurance Agent is located at 70 W Mercury Blvd Ste 201, Hampton, VA 23669, USA.
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