Moved to Hampton VA from Utah...The company held my household goods in storage for 2 weeks. When delivered I was missing 11 items and damages to many things. I have called JMM company 5 times and emailed 2 times in attempt to locate the missing items and no-one from JMM has called or emailed me back. Further, the personnel that delivered the household goods were some of the most unprofessional movers I have had in 25 years in the military. They did not send a truck large enough to deliver our household goods and had to make several trips to deliver my items. I asked for a reweigh documentation and they said they estimated the weight by the number of crates - very unprofessional! I would rate them a zero but can't mark anything less than a one star. They are meeting the bare MINIMUM obligation as outlined in the Joint Travel Regulation and is obvious that they do not care about their military customers and just want the money for the storage and the move from the Government.
Amazing job. Maurice's team gets 5 stars. Service, punctuality, and professional. We really enjoyed them and they treated our possessions like they were theirs. When our house is ready , Maurice's team will be doing that move as well.
The experience we had was horrible. We have been in the military for 11 years and never once had such horrible movers. First we will start with the packers, they were in such a rush to pack our belongings that they didn't even put items together our Xbox was was packed with kids toys our tvs were put in huge boxes with our couches and not to mention they forgot to pack up all our dishes. The movers got grease all over our white carpets from moving the washer and crushed boxes that said fragile don't crush and they were completely crushed when delivered!! They were TWO WEEKS late getting our stuff so our things sat in storage because they didn't have enough drivers to be delivered. They told us because our load wasn't as big as other we were not a priority! The airforce needs to drop the contract with this company ASAP!!!
Delivered on time, all the items, with no damage, at the agreed on price.
This company was professional from start to finish. Starting with the contact from the estimator to the final move in and set up crew, everyone was courteous, helpful and gave great attention to detail. Our cross country move from VA to LA went smoothly and this crew made the transition a huge success.
Moholland Transfer is a US Moving Company based in Hampton, Virginia. Moholland Transfer is located at 220 E St, Hampton, VA 23661, USA.
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